OUR BUSINESS:
Operating context
Internal environment
As we reflect on the financial year 2023/2024, our commitment to creating shared value and driving sustainable growth has been central to our efforts. This year, we focused on building a future-ready workforce, revitalising our organisational culture, and expanding our reach through innovative products and structural adjustments in line with our new 10-year strategy.
Reskilling employees for the future
Over the past year, we focused on reskilling our employees to align with the Fund’s strategic goals. We implemented several key training programmes to enhance skills across the Fund. Notably, the “Manager as a Coach” programme aimed to equip managers with essential coaching skills, improving their ability to guide and support their teams.
Additionally, the Pathfinder Catalyst Academy was launched to empower our female employees with leadership skills, preparing them for future leadership roles and advancing the Fund’s mission.
Change management - Project Ignite
Change is crucial for every organisation, including the Fund. At NSSF, we are committed to staying relevant to both our internal and external customers. This year, we launched "Project Ignite," a transformative cultural change programme aimed at rejuvenating our organisational culture and reaffirming our identity.
To ensure broad representation and inclusivity, Heads of Departments selected members for the Project Ignite Committee. This diverse group brought a wide range of perspectives and ideas, helping to shape our cultural rejuvenation journey and ensure the programme’s success.
Continuation of SmartLife
Our commitment to encouraging voluntary savings remained strong with the continuation of the Smartlife product pilot among NSSF employees. Smartlife is instrumental in promoting a savings culture among our members, especially contributing to their financial well-being and the Fund’s overall sustainability. To date, a total of 183 employees have enrolled for the product.
Restructuring - the establishment of the Enterprise Growth and Development department
To stay relevant and aligned with the Fund’s purpose, we continuously adapt to the evolving business environment. This year, we restructured to create a new department, Enterprise Growth and Development.
This department’s mandate focuses on expanding membership coverage to at least 50% of eligible Ugandans, with a particular emphasis on voluntary membership. Due to this strategic focus, which is essential for advancing our vision of extending services and achieving sustainable growth, the new department has created 41 new jobs.
A NEW DAY - CREATING SHARED VALUE FOR SUSTAINABLE GROWTH