OUR BUSINESS:
Organisational overview, products and services
A secure foundation for your future
Our mandate
Legal foundation: NSSF was established by the National Social Security Act Cap 230 (Laws of Uganda).
Regulation: The Ministry of Gender, Labour and Social Development and the Ministry of Finance, Planning and Economic Development are jointly charged with the oversight of the Fund. Additionally, we are regulated by the Uganda Retirement Benefits Regulatory Authority (URBRA), as applicable.
Coverage: We cover all private sector workers, regardless of company size or employee count.
Funding and management
A new day for NSSF members
NSSF has grown significantly, becoming East Africa's largest social security fund with assets totalling UGX 22.13Tn. This success embodies our integrated report theme, "A New Day - Creating Shared Value for Sustainable Growth," reflecting our belief in shared prosperity with members and stakeholders.
Each day brings new challenges for our members, from personal business issues to shifts in the economic landscape. These evolving needs emphasise the importance of prompt solutions.
Expanding social security coverage
A “New Day" signifies our commitment to broadening social security coverage and delivering sustainable value to more working Ugandans. We leverage member needs and opportunities from the Amendment Act to develop strategies that enhance lives and drive long-term profitability. Our approach involves investing in innovations, forming strategic partnerships, increasing membership outreach, boosting financial literacy, and offering innovative products and services tailored to evolving needs.
NSSF at a glance
Widespread network
17 branches, 4 sub-branches, 77 outreach centres. Individual contributions can be made over the counter at all 56 dfcu bank branches at no fee.
Expanded agent network
coming soon
NSSF is working to make collection and registration services available at Agent Banking Company and Interswitch powered agents countrywide, increasing service points from 1,439 to over 17,000 locations.
Dedicated workforce
A committed team of 605 employees
Strong membership base
2.4m registered members,
32,3K registered employers
Financial strength
Total contributions UGX 1.93Tn, Total realised income UGX 2.53Tn, Total asset value UGX 22.13Tn, and 1.0% Cost of administration
Benefits turnaround time
10.1 days
Products and services
NSSF offers a variety of products and services designed to empower financial security throughout a member's life journey:
Conventional Benefit Products
Provide financial security after retirement or during life's unexpected events.
Midterm Access Benefits:
Allows eligible members to access a portion of their accrued benefits before retirement.
NSSF Voluntary Membership Plan
Enables voluntary contributions in addition to mandatory savings.
NSSF Diaspora Connect
A secure way for NSSF voluntary members living abroad to contribute to their retirement savings
Introducing NSSF Smart Life: A glimpse into the future
NSSF is excited to unveil Smart Life Flexi, a new, voluntary goal-based savings plan currently undergoing a pilot phase. This product is designed to address the growing need for flexible and accessible saving options, allowing members to save towards their short- and medium-term goals.
A NEW DAY - CREATING SHARED VALUE FOR SUSTAINABLE GROWTH